Customer Testimonials

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Google Apr 15, 2018
 

I have had several VW Golfs, and have enjoyed them all! Recently, we were able to purchase one of the newly released 2”15 Golf TDIs. It was a great vehicle, with the exception it had not been built to Canadian spec, and thus didn’t have the supplemental heating system required for our cold winters. After a few visits to determine the problem Chris, the sales manager jumped in to help. First, he loaned my wife and I a Tiguan so that we could go on our short honeymoon with a heated car! Then, he loaned us a replacement Golf while he and VW Canada worked on a solution to our heat issue. Sadly, it was deemed better to offer a buyback on our car, than try a complex repair. A very fair price was offered, and the company honourably bought back our car. As much as I would have preferred a different outcome, I am impressed with the help and support we received from Chris and the St James team. VW did the honourable and correct thing through repurchasing our vehicle, and that speaks very well for the company and our supportive dealer. Much appreciated!

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Google Apr 10, 2018
 

St James Volkswagen salesman Sean offered us a deal and good trade in that we couldn't resist. Not only were they very accommodating with our concerns but also followed up with a phone call to ensure our satisfaction. We did not ever feel pressured or nagged to make the purchase as some dealers we had dealt with.

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Facebook Apr 2, 2018
 

A bit frustrating making it through the TDI portal! Love the cars and decided to get another VW. St James VW was awesome and hooked me up with a beautiful Passat! Very friendly sales team .

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Google Mar 27, 2018
 

Always enjoyed the service and quality here.. though it has gone downhill a bit in the last year or so. Parts and Service department doesn't really accommodate customers who live nowhere near the city.

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Google Mar 20, 2018
 

Just bought a 2015 VW Golf and I am loving it. Michael Rodrigues is a fantastic VW salesperson and has been an absolute delight to work with. Who knew the process of buying a car could be this easy! He seemed to care about what I wanted and wanted to make sure I got the best car in my budget. At no point did I feel any pressure to buy, just felt like a friend trying to help me out. Anyone looking to buy a car, I would recommend going to Michael first. He will make sure you are taken care of.

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Facebook Mar 20, 2018
 

Just bought a 2015 VW Golf and I am loving it. Michael Rodrigues is a fantastic VW salesperson and has been an absolute delight to work with. Who knew the process of buying a car could be this easy! He seemed to care about what I wanted and wanted to make sure I got the best car in my budget. At no point did I feel any pressure to buy, just felt like a friend trying to help me out. Anyone looking to buy a car, I would recommend going to Michael first. He will make sure you are taken care of.

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Google Mar 19, 2018
 

VW March survey ;We were very satisfied with the service we received at st. James VW on March 9/18 with Mary Rose Mirando.As she showed us 2 Touareg s on the lot , she was knowledgeable about the two vehicles, and she was very friendly and great to work with !Thanks Mary for the exciting time to jump into a brand vw Touareg !!Thanks again ,Harry & Brenda Dalke

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DealerRater Mar 16, 2018
 

Just purchased my 2018 Tiguan from St. James Vw. A great dealership with friendly staff. Very pleased with my experience. Ms. Mary Mirando did an exceptional job!!

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Google Mar 16, 2018
 

Had a great experience getting into another Golf. Sean did a great job every step of the way. Very happy to be back in a VW!

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Google Mar 13, 2018
 

Had a wonderful experience purchasing a new car from here. Staff is friendly and go out of their way to make you feel at home. Jordan and Rithy went above and beyond and made the whole experience a comfortable one. I would definitely recommend if you are in the market for a vehicle to stop by St. James Volkswagen, this is my second vehicle purchased here and won't be my last.

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